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Privacy Policy

This Privacy Policy describes how we process information about you, including personal data and cookies.

1. General Information

  1. This policy applies to the website operating at www.termofol.pl.
  2. The operator of the website and data controller is: Termo-Fol Sp. z o.o., ul. Józefa Marcika 4A IIp/lok.5, 30-443 Kraków, Poland.
  3. Contact e-mail: biuro@termofol.pl.
  4. The operator is the controller of your personal data in respect of data voluntarily provided on this website.
  5. The website uses personal data for the following purposes:
    • handling enquiries submitted via forms;
    • presenting offers and information;
    • preparing, packing and shipping goods;
    • fulfilling orders placed in the online store.
  6. The website collects information about users and their behaviour in the following ways:
    1. Through data voluntarily entered in forms, which is then entered into the operator’s systems.
    2. Through cookies stored on the user’s end device.

2. Selected Data Protection Methods Used by the Operator

  1. Login pages and personal data entry points are protected at the transmission layer (SSL certificate). As a result, personal data and login credentials entered on the website are encrypted on the user’s device and can only be read by the target server.
  2. User passwords are stored in hashed form. The hashing function is one-way – it cannot be reversed – which is the current industry standard for storing user passwords.
  3. The operator periodically changes its administrative passwords.
  4. Regular backups are performed to protect data.
  5. An important element of data protection is the regular updating of all software used by the operator to process personal data, which in particular means regular updates of software components.

3. Hosting

  1. The website is hosted (technically maintained) on servers operated by: MyDevil.net.

4. Your Rights and Additional Information on Data Use

  1. In certain situations, the controller may transfer your personal data to other recipients where this is necessary to perform the contract concluded with you or to fulfil the controller’s legal obligations. This applies to the following categories of recipients:
    • authorised employees and associates who use the data for the purposes of operating the website.
  2. Your personal data will not be processed by the controller for longer than is necessary to carry out the related activities as specified by separate regulations (e.g. on accounting). Marketing data will not be processed for longer than 3 years.
  3. You have the right to request from the controller:
    • access to your personal data;
    • rectification of your personal data;
    • erasure of your personal data;
    • restriction of processing;
    • data portability.
  4. You have the right to object to the processing of your personal data for the purposes of the controller’s legitimate interests, including profiling. This right may not be exercised where there are compelling legitimate grounds for the processing that override your interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims.
  5. You have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.
  6. Providing personal data is voluntary, but necessary for the website to operate.
  7. Automated decision-making, including profiling, may be applied to you for the purpose of providing services under the concluded contract and for the purpose of the controller’s direct marketing activities.
  8. Personal data is not transferred to third countries within the meaning of data protection regulations. This means we do not send it outside the European Union.

5. Information in Forms

  1. The website collects information voluntarily provided by the user, including personal data where provided.
  2. The website may record connection parameters (timestamp, IP address).
  3. In some cases, the website may save information that facilitates linking form data with the user’s e-mail address. In such cases, the user’s e-mail address appears within the URL of the page containing the form.
  4. Data entered in forms is processed for the purpose arising from the function of the specific form – for example, to handle a service request or commercial enquiry, or to register a service. The context and description of each form clearly indicate its purpose.

6. Administrator Logs

  1. Information about user behaviour on the website may be logged. This data is used for website administration purposes.

7. Important Marketing Techniques

  1. The operator uses statistical traffic analysis via Google Analytics (Google Inc., USA). The operator does not share personal data with this service provider – only anonymised information. The service relies on cookies stored on the user’s end device. Users can view and edit information derived from Google’s advertising network cookies at: https://www.google.com/ads/preferences/.

8. Cookie Information

  1. This website uses cookies.
  2. Cookies are IT data – in particular, text files – stored on the user’s end device and intended for use with the website. Cookies typically contain the name of the website from which they originate, the storage duration on the end device, and a unique identifier.
  3. The entity that places cookies on the user’s end device and accesses them is the operator of the website.
  4. Cookies are used for the following purposes:
    1. maintaining the user’s session (after login), so the user does not have to re-enter their login and password on each subpage;
    2. fulfilling the purposes described above under “Important Marketing Techniques”.
  5. The website uses two main types of cookies: “session” cookies and “persistent” cookies. Session cookies are temporary files stored on the user’s end device until they log out, leave the website or close the browser. Persistent cookies are stored on the user’s end device for the time specified in the cookie parameters or until deleted by the user.
  6. Web browser software generally allows cookies to be stored on the user’s end device by default. Users may change these settings. A web browser also allows cookies to be deleted and can be set to block cookies automatically. Detailed information is available in the browser’s help section or documentation.
  7. Restrictions on the use of cookies may affect some features available on the website.
  8. Cookies placed on the user’s end device may also be used by entities cooperating with the operator, in particular: Google (Google Inc., USA), Facebook (Facebook Inc., USA), Twitter (Twitter Inc., USA).

9. Managing Cookies – How to Grant and Withdraw Consent

If you do not want to receive cookies, you may change your browser settings. Please note that disabling cookies essential for authentication, security and user preference retention may make it difficult or, in extreme cases, impossible to use the website.

To manage cookie settings, select your browser from the list below and follow the instructions:

Mobile devices: